KenDor collects personal information only by lawful and fair means and not in an unreasonably intrusive way. Most personal information that we collect is given to us when a prospective customer applies for an operating line of credit with KenDor. Wherever possible we collect the personal information required directly from you, at the start of and in the course of offering you our products and services. You are presented with a Credit Application that is to be completed and returned to us. This form authorizes us to ask whatever reasonable questions are deemed necessary in order to grant you an account number or an operating line.
Personal information is any information that identifies you, or by which your identity could be deduced. If we did not collect and use some personal information we would not be able to provide you with the best products, selections and services that we can offer. For prospective customers, by not providing some personal information, there may be some limitations on the amount and size of account you have with KenDor.
In most cases, we shall ask you to specifically consent to allow KenDor to collect, use, or disclose your personal information. Normally, we ask for your consent in writing, but in some circumstances, we may accept your oral consent. Occasionally, your consent may be implied through your conduct with us.
We use your personal information to provide advice and services to you. The types of information we may ask for depend on the nature of our services to you. We may use this information to advise you about our products and other opportunities, but we do not disclose your personal information to a third party, outside of our own service providers, for any reason, unless it falls under an exemption to the legislation, it is required by law, or you have expressly consented to the disclosure.
Under certain circumstances, we will disclose your personal information:
Since we may use your personal information to provide services to you, it is important that the information be accurate and up-to-date. We are also responsible for ensuring that our own service providers take reasonable precautions to ensure that your personal information is both protected and accurate. If during the course of our work, any of your information changes, please inform us so that we can make any necessary changes.
We take all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Firewalls on computers, passwords on files, locked drawers with restricted access, and staff training are several examples of why your information is secure.
You may ask for access to any personal information we hold about you. Summary information is available on request. Please direct any inquiries to Paul King at KenDor.
If we hold information about you and you can establish that it is not accurate, complete and up-to-date, we will take reasonable steps to correct it.
Your rights to access your personal information are not absolute. We may deny access when:
If we deny your request for access to, or refuse a request to correct information, we shall explain why.
You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us requesting personal or confidential information.