KenDor can provide general guidelines but it is your responsibility to conduct all performance testing required for your purposes. 

We strongly recommend that you have sample garments made and tested at the same factory that will produce your bulk goods to ensure that the garments will be handled under the same conditions.

These additional tests include, but are not limited to:

• wash & dry testing
• wear testing
• pilling
• snagging/abrasion
• steam shrinkage
• tensile strength
• flammability (Click Here to read our Flammability Guidelines)
• color fastness (crocking)

Click Here to access a searchable database of specialty testing facilities

Garment producers are responsible for ensuring that their garments meet flammability guidelines.  This is true for all apparel but especially true for children's wear. 

There are a number of textiles that have been deemed exempt from testing because of consistent positive results. 

Here's an excerpt from the  - US Consumer Product Safety Commission (CPSC)Wearing Apparel Regulatory Summary regarding these exemptions:

KenDor does not warranty that fabrics will meet your specific testing requirements.  Please ensure that you review your garments carefully and test as needed. 

LINKS TO CPSC RESOURCES:

Click Here to read the full US CPSC Wearing Apparel Regulatory Summary

Click Here to read the Canadian Industry Guide to Flammability of Textile Products

Click Here to access the US CPSC Flammable Fabrics Act

Click Here to access the US CPSC "Apparel, Rugs, and Mattresses: What you need to know about the Flammable Fabrics Act"

TESTING FACILITIES:

Click Here for the CPSC link to testing facilities.

We have Canadian customers that have had flammability testing done at both Exova and CTT.

Please Ask Us if you need additional information and we'll do our best to help.

We make our best efforts to ship as quickly as possible, however, there are times that orders may take longer than anticipated.

The dates provided on your order confirmation are estimates based on the best information that we have available to us.  We have no control over weather, port delays, national holidays in other countries, etc.

Our general shipping time lines are as follows:

• In-Stock fabrics
• CLICK HERE to access our Order Processing Times
• Fabrics that are inbound
• The dates provided on your order confirmation are estimates based on the best information that we have available to us.  We have no control over weather, port delays, etc.
• Once fabric has arrived we will work to ship ASAP following the outline listed above for In-Stock fabrics
• Custom orders
• Generally, custom orders take 75-120 days from the date that the final PO and approvals are received in writing from you
• You will be advised the actual timeline for your specific item(s) on a case by a case basis
• It is strongly recommended that orders that you need to arrive by the end of February are placed by November 15th of the prior year to accommodate the rush for Lunar New Year
• Click Here for Custom Order Form

• All knit fabrics MUST be relaxed for 24/48 hours prior to cutting.  Failure to do so may result in shrinkage, growth or other unpredictable outcomes
• KenDor will not accept quality claims for fabric that has not been relaxed prior to cutting
• Knits should not be stretched while they are being laid by the cutters
• It is not uncommon to find that there is a seam break and/or weight hole punches randomly within a roll.  These will usually be marked on the selvage. The total roll quantity you are charged for will reflect these losses (i.e. 57 m rolls will be charged as 55.5 m if there are 1.5 m of losses within the roll)

• Woven fabric is usually easier to control on the cutting table than knits but still requires full inspection while being laid and prior to cutting
• Wovens require serging to prevent fraying 
• Generally, wovens are constructed with 5 thread sergers, single and double needle machines
• It is not uncommon to find that there is a seam break and/or weight hole punches randomly within a roll. These will usually be marked on the selvage.  The total roll quantity you are charged for will reflect these losses (i.e. 57 m rolls will be charged as 55.5 m if there are 1.5 m of losses within the roll)

All KenDor merino wool is machine or hand washable.  Dry cleaning is optional but not required.

To machine wash:

• Use wool or delicate cycle on your machine.
• Use cool/cold water
• Wash dark colours separately
• Use a wool approved detergent (like Softly) or use normal detergent, but do NOT use one with a fabric softener, whitener or bleach
• Hang dry or dry flat in shade away from direct sunlight if possible. To avoid shrinkage, NEVER tumble dry
• Cool iron if required

Some Do Nots:

• Do Not soak
• Do Not use hot water
• Do Not use soaps, spot cleaner, whiteners, bleach or fabric softener. Bleach or whitening laundry products are too harsh for the natural wool fibers and you may end up with these products eating away at the fibers which can cause holes.

Shrinkage:

With any fabric, there may be some steam and/or wash shrinkage in width and/or length. We can advise the mills expected shrinkage but you need to test it for your specific garments prior to production.